I’m probably no different than most people when it comes to making resolutions for the new year. I have a few go-to resolutions that I recycle and perhaps develop one…
I don’t pretend to be as eloquent a writer as the late George Carlin, but as someone who is in the credit union branding space, I’m certainly mindful of his…
We are nearing the end of the year 2020, and there is still a perception held by some, a myth perception, that black men in our society are threatening, violent…
In 2008, we had 500 different B2B marketing technologies. We’re now at 8,000. Marketing leaders are trying to figure out which tech pieces work best for which activities and why…
As we move into the new year, now is the time for credit unions to reflect on the significant changes and challenges of 2020, and look ahead to the new…
Engaging with your customers online now can turn them into digital bankers for life. With COVID-19 continuing to wreak havoc on the US, banks and customers have had to adapt…
NCUA issued a letter to credit unions (21-CU-02) Friday detailing the agency’s supervisory priorities for 2021. The letter itself contains a details breakdown of each area. “The NCUA remains committed…
The Small Business Administration (SBA) issued a procedural notice Thursday regarding first draw paycheck protection program (PPP) loan increases. The notice, which impacts any loan that was approved on or…
Open banking represents an opportunity for financial institutions to co-innovate and collaborate with fintechs to provide their customers with embedded, personalized, and protected banking experiences. Embracing the concept of banking-as-a-service…
In 2020, everything changed. The pandemic fundamentally shifted the way we work, bank, and play toward digital. What role will cash play in our future? And how does that affect…
We’re well into January 2021 now, but there were a few developments relating to the Bank Secrecy Act (BSA) that snuck in around the holidays at the end of 2020.…
Do you remember how excited you were when you first purchased your home? The paint was fresh, everything was in tip-top shape, and home maintenance tasks hadn’t started to pile…
One clear lesson from the coronavirus pandemic has been the need for adaptability. Change is not an uncommon characteristic in business or life. But when situations change quickly – affecting…
TheSmall Business Administration, in consultation with the Treasury, will re-open the Paycheck Protection Program (PPP) loan portal to PPP-eligible lenders with $1 billion or less in assets for First and…
NAFCU sent members a Regulatory Alert Wednesday outlining the NCUA'srequest for information (RFI) related to its communication methods in an effort to increase transparency and promote efficiency.The association outlined the…
As we head into the new year, credit unions and their boards are typically finalizing their budgets for the upcoming year. This year that means dealing with the operational impacts…
What do members really want? Simply put, they want their credit union to support their financial wellbeing. Members who agree that their credit union looks out for their financial wellbeing…
Today’s uncertain economic conditionsand the continuing effects of the COVID-19 pandemic have left financial institutions scrambling to develop and implement consumer retention strategies to drive revenue. Social distancing measures put…
Faced with an economic downturn and rising unemployment, financial institutions and other organizations need a more complete picture of the consumer. As lenders recalibrate their acquisition and risk management strategies,…
It’s a fact: banking consumers are primarily relying on digital channels for their banking needs. According to a recent Aite report, more than half of all generations—including seniors and baby…
For community banks and credit unions, digital channels are the most cost-effective way to deliver financial products and services. But as consumers embrace cashless payments and online banking, financial institutions…
The theme of 2021 National Credit Union Youth Month, which occurs in April, is “Be a credit union saver and your savings will never go extinct.” “National Credit Union Youth…
NAFCU President and CEO Dan Berger wrote to the Small Business Administration (SBA) following the announcement that there will be a dedicated window for paycheck protection program (PPP) applications from…
Doesn’t it feel good to turn the page to 2021? Perhaps not much has changed, but having a fresh start with the new year brings hope of better things to…