A significant opportunity for credit unions today is unlocking their treasure trove of data through in-depth analytics, and then organizing and normalizing it within their institutions. It can provide deeper…
Now that we’ve officially started a New Year and more and more individuals are buckling down on their New Year's resolutions, taking steps to lead a healthier life is always…
There has been a subtle power shift toward control by the consumer and away from the marketer. With plenty of time at home, consumers have started paying closer attention to…
J. Owen Cole, the National Credit Union Administration’s associate director in the Policy and Markets Division in the Office of Examination and Insurance, has announced he will retire at the…
Credit unions quickly responded to COVID-19 by sending staff home and extending financial help to members in ways that tested the movement’s operational and financial resilience, each cooperative in its…
As technological innovations continue in the world of payments and financial technology, there are new and exciting things on the horizon for credit unions. 2020 has been a big year…
New-home sales declined 11 percent from October's downwardly revised rate of 945,000 annualized unites to 841,000 units in November. In a new NAFCU Macro Data Flash report, NAFCU's Nadir Tekarli…
Seniors lose around $2.9 billion every year to scammers, according to the Senate Special Committee on Aging. These unscrupulous fraudsters often use high-pressure sales pitches and sophisticated techniques to trick…
After more than 40 years with First Missouri Credit Union in St. Louis, President/CEO Steve Ogolin plans to retire in January. During his tenure, Ogolin ushered First Missouri through a…
Conversational artificial intelligence has gotten a lot of buzz lately, and for good reason. As lockdowns closed financial institution branches and pushed banking online, usage of chatbots and virtual agents…
I hope y’all had a very Mele Kalikimaka weekend! To round out the holiday season, this blog will discuss the Seasoned QM portion of the two final CFPB rules amending…
The circumstances of 2020 forced us all to look at how and where our staff work. In the span of a few weeks, many organizations adjusted to having staff working…
Credit unions quickly responded to COVID-19 by sending staff home and extending financial help to members in ways that tested the movement’s operational and financial resilience, each cooperative in its…
President Donald Trump last week vetoed the fiscal year 2021 National Defense Authorization Act (NDAA); however, the House today has scheduled a vote to override the veto, and the Senate…
Christmas has come and gone and holy cow time flies! Before you know it, it'll be Christmas 2021. Don't believe me? Just wait. At the end of December we like…
Merry Christmas and Happy Holidays! I'll keep today's message short, but I just wanted to take a minute to thank you for reading the Berger Leadership Blog and using these…
Ah, December. A time of pine-scented candles, Secret Santa gift exchanges and “looking back at 2020” listicles. To state the obvious, this holiday season looks a little different than in…
When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. The numbers speak…
The roller coaster ride of 2020 dramatically changed how we think about engaging and connecting. Businesses have had to rapidly adapt with new models, employees have adjusted to new ways…
All over the world, the coronavirus has had a devastating effect on businesses and economies. Financial institutions have been no exception. One of the areas where credit unions have seen…
All rules and guidance for any Paycheck Protection Program (PPP) enhancements be issued and finalized before the program goes into effect, CUNA and other organizations wrote to Treasury and Small…
Existing-home sales declined 2.5 percent in November to a seasonally-adjusted rate of 6.69 million units, representing a 25.8 percent increase in sales versus a year ago. In a newMacro Data…
With the drastic technology-led changes transforming financial services, industry decisionmakers have good reason to be data obsessed: The competition requires it. Everyone from bulge bracket banks to fintech startups are…
In this year of turmoil, unpredictability, uncertainty and worry, the idea of strategy for anything further than a month ahead may seem like a dim and distant memory. But now,…