A small credit union has landed a potentially big medical marijuana banking contract with the state of West Virginia. West Virginia State Treasurer John Perdue said Monday that the $35.3…
Floods are the most common natural disaster in the country. According to FEMA, a mere inch of flood water in your home can result in over $27,000 in property damage!…
As more and more credit unions start offering (or think about offering) new services to their members, it is vital to understand the obligations and risks involved with those services.…
A few years ago while traveling through the Atlanta airport, I stopped in the washroom. Upon exiting, I noticed something that changed how I view requesting feedback — a simple…
There is now a whole economy of cybercrime developing specifically targeting the financial services sector and its consumers. Phishing, Credential Stuffing and other web-based attacks have had a huge cost…
CUNA, Leagues and credit unions achieved their third victory at the appellate level Tuesday as the Sixth Circuit Court of Appeals dismissed a frivolous lawsuit alleging website noncompliance with the…
The Federal Emergency Management Agency (FEMA) earlier this month released the National Mitigation Investment Strategy (NMIS). FEMA describes it as “a single national strategy for advancing mitigation investment to reduce…
Does your online presence need a boost? Consider these tips for upgrading your credit union’s social media performance. 1. Know your audience Knowing who you are trying to reach will…
Today, it’s not just humans competing for work in banking. Machines are becoming a threat to warm-blooded number crunchers worldwide. Indeed, almost one-third of financial-services jobs could be displaced by…
Credit unions are mistaken if they believe bankers are done with their lawsuit over NCUA’s new field of membership rules, according to Dennis Dollar, who also believes NCUA will need…
As they labor to adapt to the digital age, banks and credit unions wonder whether all the investment and angst required to bring innovation to life will be justified by…
As faithful readers of the blog know, when I start with a sentence reporting the latest data breach uncovered by Krebsonsecurity, it means that a massive number of credit and…
In August 2014, St. Louis Community Credit Union ($299.5M, St. Louis, MO) announced plans to open a new branch in economically hard-pressed Ferguson. A week later, the St. Louis suburb…
There is broad support for CUNA’s call for the Federal Communication Commission’s (FCC) to delay creation of any call blocking safe harbors, CUNA wrote to the agency Friday. CUNA’s comments…
Compromised gas pumps, coffee shops and restaurants operated by Hy-Vee – an Iowa-based company that operates more than 245 supermarkets throughout the Midwest – may have led to over 5…
Florida executed a serial killer Thursday night who murdered six men, including a credit union employee in 1994. Gary Ray Bowles, 57, was executed by lethal injection and pronounced dead…
The need to future proof our workforce through talent development is not a new concept. We’ve experienced change in the workplace over and over in the last 100+ years. However,…
There is no such thing as a 'one size fits all' marketing strategy in today's day and age. In the fast paced digital age, your strategy and techniques should change…
The status quo in retail banking is tottering. It’s under siege from new technologies, new consumer expectations, new competitors and new regulations. This has forced banks and credit unions to…
Good morning folks, I hope everyone had a nice weekend. I have spent a good chunk of it pulling the remaining hairs out of my head. Whether you agree or…
The credit union industry is full of leaders who have made the transition from bank to credit union and in the process have shifted their focus from profits to service.…
NCUA Chairman Rodney Hood outlines his credit union priorities in the latestCUNA News podcastat African-American Credit Union Coalition (AACUC) annual conference in Charlotte, NC. “Financial inclusion is the civil rights…
Fifty-one attorneys general and 12 of the largest telephone companies in the U.S. signed a pledge to combat illegal robocalls by implementing call-blocking technology at no cost to consumers and…
Speech is the primary mode of communication in the boardroom. It is extremely important for board members to be able to articulate their thoughts and opinions in a thoughtful and…