It has been wonderful to see so many organizations embracing and identifying ways they can further diversity, equity and inclusion internally and in their communities. We know that DEI is…
This year has propelled credit unions to analyze everything with a new perspective. Face-to-face interactions with members, a cornerstone of the credit union business model, have been limited and may…
Honda Federal Credit Union($1.1B, Torrance, CA) andPartners Federal Credit Union($2.1B, Burbank, CA) each serve a far-flung membership who work in and around production. Honda FCU’s members make cars, motorcycles, and…
When the evil corona-villain emerged, Bank and CU Superheroes rallied and rose to the challenge. Nearly 50 such heroes were nominated for CRMNEXT’s Right on the Money (ROTM) 2020 Contest,…
How do you grow business during a pandemic? Not to mention sinking oil prices, rising unemployment and a trade war with China. It’s enough to depress every credit union or…
Reduce the anxiety leading up to your shop’s next exam by following a few simple steps. Get updated about the exam procedures that have changed due to the pandemic—and don’t…
CUNA will be engaged with House and Senate committee hearings this week on the federal government’s response to the pandemic. The Senate Banking Committee will conduct a hearing, “The Quarterly…
As the end of the year approaches, NAFCU's government affairs team remains hard at work to secure even more wins and relief for the credit union industry. To help bolster…
We had everything lined up and ready to go. Our new omnichannel “YouFirst” campaign, scheduled to kick off in Q1 2020, was slick, sharp and well-planned. So much time and…
Donald Montague, CUCE, BSACS, has been a member of CUNA Compliance Community since its inception in 2015. In fact, you could make the argument that it was even earlier. "I…
Hackers want two things: Money and personal information. The fact credit unions have access to both makes them a target for bad actors, and one way fraudsters get what they…
I hope everyone had a wonderful Thanksgiving holiday! For me, the passing of Thanksgiving means its finally late enough in the year to start planning out the next year. Over…
Good morning, folks. With the holiday season officially upon us, I figure I have about a week and a half more of your attention before you go on a mental…
The Independent Community Bankers of America’s anti-credit union campaign will continue in the next Congress. In its briefing on the impact of the 2020 election, the ICBA said it will…
This time of year reminds us to express our thankfulness for the good things in our lives. You might wonder, "What is there to be thankful for this year?" especially…
The National Credit Union Foundation will conduct a 2021 Foundation Celebration March 2, and sponsorship and viewing packages are available for purchase. The celebration will be a virtual event spotlighting…
NAFCU's upcoming Cyber Monday sale – offering price reductions on almost all the association's 2021 conferences – is a great time for credit union professionals to register for the training…
Most cyberattacks are, essentially, espionage and call for such counter-espionage defenses as penetration testing, spying on the dark web and guarding against a ransomware attack. Penetration testing and rotating testing…
Throughout November, we’ve profiled veterans in our second annual Salute to Veterans 2020, sponsored by FIS,and explored how military service has aided their credit union careers. We also asked you…
Okay, let’s face it; the holidays can be a very difficult season to maneuver when you are trying to maintain the progress you’ve made in 2020. Getting through the whirlwind…
Black Friday and Holiday deals have begun, and with the COVID-19 pandemic, a much larger portion of this year’s purchasing activity will take place online. Cybercriminals are going to take…
“Your organization’s values are your organization’s breath,” said SeanR.Martin,associate professorof business administrationat University of Virginia’sDarden School of Businessand faculty of the CUESCEO Institute. Martin kicked off the final general session…
You’re starting to think it’s time to retire and launch your next adventure. To celebrate, you’re buying a sailboat — one the whole family can enjoy on weekends and vacations.…
It is difficult to write a column for a global audience and make an analogy that can be understood by all audiences around the world. In the United States, we…