Syndicated

Back in the 40s, the comedic team of Abbott & Costello made famous a skit called “Who’s on First?” The premise of the act was about clarifying a confusion of…

Greetings Compliance Friends! One of NCUA’s primary areas of supervisory focus for 2019 is to examine for liquidity risk, and in particular “credit union management’s ability to meet liquidity needs…

Credit unions and banks spend a great deal of time focusing on the consumer experience, as they should. That experience is a key point of differentiation for you, but so…

Following the path forged by EMV chip cards before them, contactless plastic is expected to ride a major wave of adoption this year and next. In fact, they’ll be on…

According to JD Power's 2019 U.S. Retail Banking Satisfaction Study, just 4% of consumers switched primary banks in 2018. This was the lowest level of switching ever recorded by the…

With Congress back in Washington, D.C. after a two-week recess, CUNA is engaged with several hearings, including ones addressing financial regulator supervision, robocalls, diversity and inclusion, payday lending and data…

The Federal Open Market Committee (FOMC), the Federal Reserve's monetary policy-setting arm, begins a two-day meeting today, which is not expected to end with a rate hike. The committee last…

Search engine optimization and your credit union website’s own search feature are more related than not, says Caroline Platkiewicz, marketing campaign manager for Silvercloud, Portsmouth, New Hampshire. “Credit unions should…

Research revealed the number of reported Microsoft vulnerabilities more than doubled since 2013 with 700 coming in 2018, representing a 110% increase in reported vulnerabilities over the last six years.…

“What are your personal values?” I’ve asked this question of new leaders, long-time leaders and individual contributors. Often, I’m met with a pause and sometimes a blank stare, as many…

Every financial services company wants to be innovative. Innovation brings new lines of business, increased revenue and decreased costs. But how can a bank or credit union encourage innovation amid…

To credit unions and other traditional financial institutions, fintechs can often sound like the enemy. Or, if not an enemy, they can seem like the upstart competition. Yet, most fintechs…

June 2009 marked the official end of the Great Recession and the beginning of an outstanding period of economic recovery. The Great Recession was the biggest economic downturn since the…

CUNA would be concerned with the inclusion of any language in the National Defense Authorization Act (NDAA) for fiscal year 2020 that would allow banks rent-free access to military installations,…

According to the Commerce Department's first quarter initial estimate, the U.S. economy grew by 3.2 percent.NAFCU Chief Economist and Vice President of Research Curt Long noted that this report finished…

One wintry Saturday morning a couple years ago, a new member and her two preschool daughters walked into Community Plus Federal Credit Union in Rantoul, Illinois, and approached the loan…

Ken Schaafsma likens setting a risk threshold to crossing a speed bump. When you’re about to make impact, it’s time to slow down. "Sometimes risk appetites are quantitative, sometimes they’re…

In the face of the CFPB’s plan to loosen rules governing so-called payday loans, the House Financial Services Committee plans to explore legislation that would tighten the regulations, according to…

WILL YOU SIGN up for the Apple Card? You probably will, frankly. Apple’s latest innovation, which arrives this summer, is a credit card that comes with all kinds of conveniences:…

Data Use Cases is an ongoing series showcasing real use cases of success that credit unions have had using data analytics to solve real world problems. Data analytics was once…

“They are a generation of coddled infants who developed into demanding tyrants.” This quote sounds a lot like the statements I hear veteran board members make about “those damn millennials.”…

Or rather, the lack thereof. The NAFCU Regulatory Compliance Team regularly gets asked whether federal regulations apply to business deposit accounts. Most consumer protection rules do not apply to deposit…

Credit union supporters are encouraged to nominate individuals and organizations for the Herb Wegner Memorial Awards to be presented by the National Credit Union Foundation (the Foundation). Winners will be…

The CFPB has issued a request for information (RFI) on its remittance rule – a positive sign for the industry as the bureau considers possible changes to the rule. NAFCU…