Syndicated

Paper, ink, and postage have a cost. But let’s face it, sending out paper statements isn’t just costly, it’s outdated. It takes time. Stapling, folding sheets, stuffing envelopes and posting?…

We’ve defined the job of your credit union website (see this post for a refresher), and that’s a great first step to creating a stellar site. But you won’t get…

As leaders of companies and organizations, we have a lot of control over our destiny. Each of the decisions we make – whether it's related to hiring, training opportunities, product…

While credit unions agree with the spirit of a proposed to provide monthly stimulus payments to be distributed to direct deposit to a new, Fed-backed account, CUNA believes Americans would…

As the world continues to adapt to the uncertain circumstances surrounding the coronavirus pandemic, NAFCU's State of the Industry – a complimentary event – will provide valuable insights and information…

Like in the Great Recession, decision-makers are facing a margin squeeze, credit risk is unknown and non-interest income is under pressure. During that time, there was significant cost-cutting. But it…

When the COVID-19 pandemic hit, credit unions everywhere rolled out business disaster recovery and business continuity plans. Alongside drive-thru services and social distancing, credit unions implemented cybersecurity policies to maintain…

There are a lot of things in today’s workplace that can make employees feel happy and more engaged—money, rewards, or something as simple as a thank you card. The list…

We’ve all been Zooming, so it probably comes as no surprise to hear that the videoconferencing service Zoom reported revenue growth of 169% from the previous year in its first-quarter…

More than 25 credit union-supported candidates in six states won their primary elections Tuesday. Primaries were held in Georgia, Maine, North Dakota, Nevada, South Carolina and West Virginia. Candidates were…

NAFCU President and CEO Dan Berger Tuesday urged theSmall Business Administration (SBA) to release updated guidance to help paycheck protection program (PPP) lenders and borrowers implement changes enacted by the…

Leading virtually has its challenges, and it requires leaders to adjust how they assign work and interact with their employees. Your employees may feel challenged as well, since not only…

A can of spray paint turned a UW Credit Union billboard promoting togetherness during a public health crisis into a conversation starter about racism and social justice. In March, UW…

We believe that collaboration, trust, and open communication are the foundation of a successful project. In the design-build project model, where partners and stakeholders are integrated into a project at…

A viral pandemic has proven to be the right moment for some forward-leaning credit unions to begin the long-planned rollout of new contactless technology for authenticating members. UNIFY Financial Federal…

We have to hand it to The Federal Reserve; what they have managed to do with the investment-grade and high-yield bond and loan market has been remarkable. Back in March,…

From time to time, the NAFCU Compliance Team receives questions regarding the requirement in Regulation G, issued pursuant to the Secure and Fair Enforcement for Mortgage Licensing Act of 2008…

Credit unions and their member-owners can receive an update on the impact of elder financial exploitation and other COVID-19 related scams in a June 11 webinar hosted by NCUA. Registration…

The Federal Reserve Monday announced changes to its Main Street Lending Program – a collection of facilities established as part of the Fed's effort to support the economy and businesses…

I’ve been working in the financial services space for close to 30 years now. In that time, I’ve seen many trends and technologies emerge. Some take hold, several are just…

While leadership is more important than ever during uncertain times, don’t overthink it, Jayne Hitman advises. “Keep it simple and focus on your people,” says Hitman, national relationship manager for…

The impacts from COVID-19 have undoubtedly left an indelible imprint on our world. The pandemic has fueled a health and economic crisis that will have a long-lasting impact on customer…

How many marketing emails can you send each month? As you can probably imagine, the answer depends on a few variables. However, you might be surprised by just how much…

People helping people is the mission of the credit union movement. As a company built by, created for, and in service to all credit unions, we embody this mission. Against…