Syndicated

A month ago I blogged about BSA/AML compliance during the COVID-19 pandemic. Today’s post covers one of the most frequently asked questions the compliance team at NAFCU has received the…

Have you been dreaming of adding a new skill set to your resume, but you just haven’t had the time? Maybe you set a goal for yourself many years ago,…

These might be uncertain times, but that doesn’t mean down time has to be chalked up to lost opportunity. CommonWealth One Federal Credit Union($413.2M, Alexandria, VA) has turned to professional…

Arkansas Governor Asa Hutchinson thanked credit unions for their work on behalf of communities across the state, particularly with so many impacted by the coronavirus disease (COVID-19) pandemic. Hutchinson has…

The Small Business Administration (SBA) issued two interim final rules (IFRs) providing paycheck protection program (PPP) borrowers and lenders with additional information on loan forgiveness and the loan review process.…

Have your board and staff leadership teams been running a little hectic lately, as you respond to COVID-19? As things slowly start to get more settled, it could be a…

As we experience the unprecedented impact of the COVID-19 pandemic on the U.S. economy and unemployment rates, an unfortunate result is the expected increase in delinquencies – which means an…

We have access to so many on-demand resources these days, including digital or audiobooks, streaming TV shows and movies, virtual workouts, and recorded webinars and podcasts. As a result of…

In response to the continuing challenges related to COVID-19, many financial institutions are relying on digital tools, including document management systems, to keep some semblance of normality. Document management systems…

Mindy Uitterdyk is a credit union marketing veteran. She’s currently the VP of Marketing at UniWyo Federal Credit Union, where since 2011 she’s led their team through major strategic marketing…

CUNA’s latest Economic Update video addresses the impact of the coronavirus disease (COVID-19) pandemic on consumer financial well-being and credit unions’ response. During the presentation, CUNA Senior Policy Analyst Samira…

Existing-home sales tumbled 17.8 percent in April to a seasonally adjusted annual rate of 4.33 million units, reaching its lowest level since July 2010. NAFCU Chief Economist and Vice President…

As health officials around the globe seek to contain the novel coronavirus that causes COVID-19, economies and citizens remain unsettled. In recent times in the United States, public events have…

You might want to re-evaluate. According to one of the world’s foremost experts on customer experience, it might not be what you think it is. Luckily, we’ve got that very…

This weekend, we will honor the men and women who died while serving in the U.S. military. Having spent my career in the public sector working in the Defense and…

Last week, the Consumer Financial Protection Bureau (CFPB) issued a consent order against Specialized Loan Servicing, LLC (SLS). The consent order came after the CFPB concluded its investigation into certain…

Since March, social distancing practices enacted to help slow spread of the coronavirus have plunged us all into a “new normal” of staying at home, self-servicing, shopping online, and curb-side…

Right now, in the midst of an intense global pandemic, people are staying inside. They’re not going to restaurants, or gyms, or even to church. And they are certainly trying…

Throughout our careers, we will experience failure. I've previously shared how failure can be good for us: We learn from our mistakes and it can make us more empathetic. But…

The NCUA Board issued a proposed rule and an interim final rule during its Thursday board meeting, conducted via live audio stream. The board also heard a quarterly update on…

President Donald Trump Tuesday signed an executive order requiring agencies to take measures to eliminate, modify, waive, or exempt burdensome regulatory requirements in efforts to help support economic recovery from…

When it comes to public relations and marketing, everyone is looking for the big secret to successful initiatives—especially in this unique time where many organizations are either slashing their budgets,…

Diversity, equity, and inclusion (DEI) has become a mindset credit union leaders consider when forming their business plans. They address DEI when attracting, recruiting, and retaining employees, and also when…

In the wake of the COVID-19 crisis, consumers are changing their behaviors on a daily basis. Job losses are creating stress, while social distancing measures have changed how people can…