Syndicated

Blue Federal Credit Union ($1.3B, Cheyenne, WY) wants to make sure members don’t see red when they enter one of their credit union’s 16 branches in Wyoming and Colorado, so…

The House passed the HEROES Act 208-199 Friday night, the latest proposal to provide relief from the coronavirus disease (COVID-19) pandemic. CUNA supports several provisions in the bill and has…

NAFCU's 2020 Board of Directors election ended Wednesday and saw James Kenyon (President/CEO, Whitefish Credit Union, Montana) reelected to his at-large seat, announced NAFCU Board Secretary Gary Grinnell. In addition,…

The uncertainty surrounding daily life during the coronavirus (COVID-19) pandemic shows that how credit unionsaddress members’ day-to-day needs is just as—or more—important than the products and services they offer to…

Today, consumers have more banking choices than ever when it comes to how and where they’ll manage their money: traditional brick-and-mortar banks, online-only banks, robo-advisors, fintech apps. Another option is…

While many business sectors are seeing reduced opportunities and pipelines, many credit unions have experienced the exact opposite. Credit unions are on the frontlines working quickly with members to establish…

“Put yourself in the customer’s shoes.” “Create a compelling customer experience.” “Make it easy for them.” While all very valid, do you ever sit staring at your credit union website…

We all love a good dinner and a movie. Many will agree the best part of watching a movie are watching the previews. There in the dark we become our…

The emergence of the coronavirus pandemic has tested our leadership abilities, the strength of our companies, and mental fortitude. While we can draw similarities to previous crises – like the…

At Zogo, we spend a lot of time talking to people — about their lives, about their financial worries, about what they wish someone had taught them about personal finance.…

The Consumer Financial Protection Bureau (CFPB) this week released a statement and frequently asked questions (FAQs) document outlining the responsibility of credit card issuers and open-end non-home secured creditors during…

Federal Reserve Chairman Jerome Powell offered an economic update and discussed the Fed's unprecedented fiscal response in a speech given Wednesday at the Peterson Institute. The Fed has continuously stated…

The U.S. mortgage finance system has a long history or being one of the most efficient and productive engines of economic growth, not only for the U.S. economy but for…

In these unprecedented times, many of us are fortunate to be able to work from home. This can mean changes to our workschedules, but for many, it means sharing a…

One of the funniest memes I saw recently was this one: Funny. Sad. True. When we were planning for 2020 in 2019, no one could have foreseen the pandemic or…

Since the nationwide implementation of social distancing measures put in place to help slow the spread of the coronavirus, many companies have shifted to operating a remote workforce. Since mid-February,…

Apart from a credit union’s members, the member data it stores in multiple systems and databases represent its next most valuable asset. But some credit unions may struggle to successfully…

Candidates backed by America's credit unions saw primary election victories in competitive races across Wisconsin and Nebraska during Tuesday’s elections. State Sen. Tom Tiffany (R) won 58% of the vote…

House Democrats Tuesday unveiled their Phase 4 coronavirus relief package – the Health and Economic Recovery Omnibus Emergency Solutions (HEROES) Act – which includes several amendments to provisions of the…

Working from home has its perks—no commute, more family time and (possibly) fewer distractions. But it can also be difficult to lead a team that you don’t see in the…

We’ve all seen Jaws and other shark movies. A group of swimmers are enjoying a day at the beach, swimming in the ocean, blissfully unaware of the danger lurking below.…

As companies grapple with how to maintain their culture while supporting their employees (many of whom are now working remotely) during COVID-19, now may be the right time to consider…

“How do you know if you’re making the right move?” That was the question Yvon Chouinard was asked several years ago at a conference. His response: “It’s a lot of…

Since COVID-19 forced Tucson Federal Credit Union($489.2M, Tucson, AZ) to shut its lobbies, the credit union has recorded a sharp jump in remote deposit capture and ITM usage. Now, the…