Innovation Spotlight – Discernment is key in solution selection
Innovation – everyone wants it. And when talking about it, we are all prone to a heightened state of suggestibility, as if everything we see and hear has potential worth…
Innovation – everyone wants it. And when talking about it, we are all prone to a heightened state of suggestibility, as if everything we see and hear has potential worth…
It’s a fact…the quickest way anywhere is a straight line. So, why do credit unions seemingly insist on charting winding paths for their members and their marketers? Many times we…
As technology becomes more sophisticated and continues to influence the way organizations conduct business, the need for efficient and dependable watch list screening increases exponentially. For companies caught dealing with…
Many credit unions across the industry have expressed the need to grow deposits. But in suburban Atlanta, Georgia United Credit Union($1.4B, Duluth, GA) has created an executive position with that…
The NCUA Board issued an advance notice of proposed rulemaking (ANPR) Thursday on compensation in connection with loans to members. This was also the first meeting of a full, three-person…
NAFCU Director of Regulatory Affairs Ann Kossachev attended an event Wednesday with Andrew Olmem, special assistant to the president for financial policy, during which he shared updates on a number…
In 2019, credit unions face the same fundamental question that nearly every other business does: Members are out there, but how do you reach them? Gone are the simpler days…
When addressing an audience, take a moment to frame your message, make it memorable to your listeners, and spur them to take action. “When you inspire, you move the audience…
Consumers are excited about the prospect of using voice assistants to pay for things, but worries about security are stopping most of them from actually following through on it, according…
We’ve all seen the trend of credit unions ceasing to exist at the rate of about one every other business day. Using National Credit Union Administration data, in 2018, the…
Allied Solutions is on the front lines of risk management, with expert perspective on best practices to detect, prevent, and mitigate against fraud. Turn off any active non-EMV cards and…
What is it?There’s a lot of chatter about 'Open Banking' in the UK, a new world where our banks and other regulated organisations will be able to share, access and…
I had the opportunity during CUNA’s Marketing & Business Development Council’s Conference to chat with Randy Harrington, the CEO and founder of Strategic Arts & Sciences. I’ve known Randy for…
The huge popularity of the “Fixer Upper” TV show proves that people love to watch the pros take something dated and tired and turn it around complete with a big…
There’s just a single item on the NCUA Board’s agenda for its April 18 meeting, the first with a three-person board since April 2016. This will also be the first…
NAFCU President and CEO Dan Berger, along with National Association of Credit Union Service Organizations (NACUSO) President and CEO Jack Antonini, Tuesday discussed various issues and trends affecting the credit…
Apologies are something we love to receive and hate to give. And especially as a leader, they are tough. They require a great deal of humility, which challenges your pride…
Every organization seeks to establish a program that develops the next generation of leaders. But the most successful programs develop leaders at all levels of the organization, not just those…
A former Rhode Island state senator was sentenced to two years in federal prison for passing $74 million in worthless checks through his businesses in a check-kiting scheme using credit…
The Credit CARD Act of 2009raised the bar for ensuring members have the ability to repay their obligations. Today, one Florida credit union employs sophisticated analytics to proactively raise members’…
Last week Jennifer blogged about the timing requirements for periodic statements. Today, I want to look at periodic statements for mortgage loans and what to do when a potential successor…
Today we are sharing a live blog from the Financial Brand Forum 2019. In this session by James Robert Lay, of Digital Growth Institution, we will explore how content can…
Financial marketers can easily tick off the A-list issues they’re wrestling with. But what’s out there that many bank and credit union leaders aren’t discussing? We asked attendees of The…
In the realm of credit union core technology, there are some key data processors that are leading the pack. It’s no surprise that according toCallahan & Associates 2019 Core Report,the…