Many organizations think of cybersecurity as strictly in terms of information technology (IT): Lock down the data, the assumption goes, and all is well. But threats aren’t always external: Some…
Eighty-five percent of embezzlement cases were committed by someone at the managerial level or higher, according to a new survey of chief financial officers, controllers and accountants commissioned by Hiscox,…
Bankers have been taking their claws out lately when it comes to credit unions. In addition to the usual attacks on the credit union tax status, they loudly protested the…
Having emotional intelligence (EQ) is important for development and success – both personally and professionally. But before we can put it into practice, it's important to be aware of where…
So, you can now breathe a little easier, just a little, with the Financial Accounting Standards Board (“FASB”) officially delaying Current Expected Credit Loss (“CECL”) implementation to fiscal years beginning…
Everybody in lending knows that collateral recovery and vehicle repossessions are unpleasant and unenjoyable for all parties involved. Unfortunately, it's a part of business in auto lending. And as long…
In the past, some credit unionsavoided self-service options. Credit unions were built upon the idea of personal service -- providing the highest quality of customized care for their members. However,…
The Senate Banking Committee will hear testimony from NCUA board nominees Rodney Hood and Todd Harper during a hearing Feb. 14, according to the committee. Hood was re-nominated by President…
The CFPB is beginning to collect information that will be included in its biennial report on the state of the credit card market. NAFCU is seeking credit unions' comments on…
When the leadership of a credit union does interviews with the media, they have the potential to make a great impact. Media interviews enable CU spokespeople to educate members and…
While social media opens many doors, it can also raise serious compliance hurdles. In this episode of the CUNA News Podcast, Kristen Tatlock, senior compliance manager for Credit Union Service…
It doesn’t take long for most adults to realize that the expectations they formed during childhood of fairy tale-like romantic lives were just that – fairy tales. Plenty of people…
In her presentation at CUES Symposium in late January, Kathleen O’Connor, Ph.D., told attendees that research shows how engagement drives not only employee retention but also company profitability. A professor…
In an increasingly digital world, consumers expect a frictionless, omnichannel experience from their banking providers. Any form of friction — especially in digital channels — which inhibits users from intuitively…
For the past seven years, Truity Federal Credit Union ($795.9M, Bartlesville, OK) has been turning on and off an automated credit card pre-approval program that generates new card accounts when…
It’s the Credit Union podcast! CU 2.0 is excited to bring you the twenty-first in a series of podcasts from Robert McGarvey.Welcome to theCU 2.0 Podcast, regular interviews with credit…
The Consumer Financial Protection Bureau released proposed rules making changes to its short-term, small-dollar lending rule Wednesday. CUNA has called on the CFPB to revise its rule to ensure credit…
Huddle House has notified consumers of a breach to its point-of-sale (POS) system, which likely impacted 341 locations between August 2017 and Feb. 1. The company said that malware was…
The House Consumer Protection and Financial Institutions Subcommittee next week will hold a hearing on the thorny issue of banking access for those engaged in marijuana-related business. The hearing is…
With snow blanketing the ground and cold winds swirling the arctic air, few things sound better than summer vacation. Can you feel the sun-warmed sand between your toes? Your Hispanic…
In the U.S. today, there are at least 40 digital-first challenger banks. The U.K. has more than double that. Now granted, you can debate what is and isn’t a challenger…
Passwords are as consequential to our everyday lives as car keys. If we want to go anywhere, we need them. And losing or forgetting them can derail an entire day.…
Getting ready for things isn’t always easy. Honestly, some mornings I lie awake in bed and sigh audibly for 20 minutes just because I don’t want to get ready for…
Homes for sale sat on the market for only 54 days in June 2018 — an all-time low according to data and analysis from realtor.com. For lenders hoping to recapture…