The latest from Adam Pickett

Nov 16, 2022 - by Adam Pickett, Accelergy Consulting

Is your product guide like a Cheesecake Factory menu?

My wife and I always enjoy going to the Cheesecake Factory. In addition to the obvious dessert selections, it feels like a Disney-type dining atmosphere that takes you out of ...

Aug 31, 2022 - by Adam Pickett, Accelergy Consulting

Why change management is essential to your sales culture journey

Founded in 1888 by George Eastman, Kodak was the industry leader of photography throughout the 20th century. While its dominance lasted nearly 100 years, Kodak’s failure to adapt to ...

May 17, 2022 - by Adam Pickett, Accelergy Consulting

Changing your sales culture to achieve long-term growth

Are your team members order-takers or salespeople? Are they offering the right products and services that will have a positive impact on your members’ financial lives? Have they been given ...

Feb 17, 2022 - by Adam Pickett, Accelergy Consulting

Why “sales” is not a dirty word for credit unions

One of our team members recently had fraud on her checking account and stopped by her local credit union to get a new debit card. As she was driving to ...