Hope for a better tomorrow
Most of us think hope is like wishing on a star. It feels nice but also distant, alive only in some fairy tale future with little practical use in the ...
The latest from Amy Downs
Decluttering my office sparked joy
Although I love Marie Kondo’s method of decluttering in her book, The Life Changing Magic of Tidying Up, her “does it spark joy” approach to deciding what to get ...
Overcoming job complacency
Are you burned out? Bored? Coasting? Complacent? Counting down the days to retirement? You spend too much time at work to live this way. Let me give you a little ...
Leading in crisis – lessons learned in the aftermath of the 1995 OKC bombing
In a single moment everything changed at my credit union. At 9:01 a.m. on April 19, 1995 we existed to serve the federal employees in the Alfred P. ...
Can I throat punch you?
“Can you jump on a quick 15 minute call today so I can learn more about your credit union and your objectives?” Can I throat punch you? No. You cannot ...
How will you feel at the funeral of your co-worker, boss, or direct report?
Back in 1995, I was a young 28 year old and didn’t think it was appropriate to give the boss a compliment. People who do something like that earn ...