The latest from Chris Palmer

3 tips for executing a digital strategy to support changing member expectations

Today’s credit union members have very different expectations of your credit union than their predecessors. They are pressed for time,  tech-focused, and expect a fast, personal experience through their ...

3 essential ways to prepare for digital transformation in 2018

As we near the end of the year, credit union leaders are already looking ahead, planning the initiatives that will help their CUs compete in the rapidly-shifting financial marketplace of ...