The latest from Joy Smith-Durant

Diversity, equity, and inclusion in credit union leadership matters

In the wake of the death of George Floyd at the hands of Minneapolis Police, leaders in many industries, including the credit union industry, have had conversations and made public ...

Cultivating a culture of clear expectations and accountability that equips and empowers

Have you ever felt like your workdays were full of completing mundane tasks with no clear understanding of the leader’s expectations? Well, you are not alone. Gallup research reveals ...