The latest from Matt Carpenter

- by Matt Carpenter, Elan

How to engage and win millennials and Gen Z

Many Gen Z and millennial members have yet to select a primary financial institution. As a result, credit unions have an enormous opportunity to attract and secure these young adult ...

- by Matt Carpenter, Elan

How charitable giving impacts member satisfaction

Banks and credit unions recognize that success requires creativity, particularly in how they present themselves to a steadily more discerning customer base. There is much more to the member relationship ...