The latest from Nanci Wilson

- by Nanci Wilson, CUES

Motivation station

The other day I heard the expression, “Don’t let your ice cream melt counting someone else’s sprinkles”. I love that! How true it is. We often compare ourselves ...

- by Nanci Wilson, CUES

Totally flawesome

Here’s the thing…. You will never be the perfect employee. Did you hear the world crashing down all around you? Oh, you will try. There will be days that ...

- by Nanci Wilson, CUES

The truth about this unwanted coworker

According to the National Institute of Mental Health, nearly 40 million adults between the ages of 18 and 54 suffer from an anxiety. I realize opening with that staggering statistic ...

- by Nanci Wilson, CUES

The ROI of taking the time

I remember when I first started as a teller and my new face automatically translated to; CAUTION! NEW! SHE KNOWS NOTHING! I was pretty sure after my first few weeks ...

- by Nanci Wilson, CUES

Laughing your way to employee retention

I’ve come to the realization that if you do not have an element of fun in your workplace, you will slowly begin to resent being an adult. It’s ...

- by Nanci Wilson, CUES

The long neck of accountability

I often reflect back on one of my first employments and how it taught me so much about the working world. I was young and by all rights pretty naï...

- by Nanci Wilson, CUES

Heart in your hustle

I believe it is safe to say that we all have had questionable management moments at some point in our career lives. Whether it is the management that refuses to ...

- by Nanci Wilson, CUES

Pivotal member service moments

I remember my first day in a customer service position. The manager was showing me around the store and pointing out employees, selling points, and a large laundry list of ...