NCUA tips its hand for 2014
by Anthony Demangone Imagine if you could read NCUA‘s mind. What will they focus on this year during exams? A little more than a week ago, NCUA tipped its ...
The latest from Randall Smith
Regulating your credit union’s social media before it starts regulating you
by Jane Pannier If there’s one thing financial institutions can’t avoid anymore, it’s social media. Whether you’ve hopped on the bandwagon already or you’re hoping ...
4 moves to ease the board chair’s job
In my work with over 300 boards, I’ve found four moves that can give a chairperson immediate relief in navigating their busy board agendas, managing discussion, and freeing up ...
CUNA E-Scan top 10 trends: Litmus testing from A DR/BCP perspective
CUNA publishes an Environmental Scan (E-Scan) annually to alert Credit Union strategic planners of critical issues or trends for the coming year. by Robin Remines As a former VP/IT ...
Is marketing really broken?
Inc. Magazine recently ran an article proclaiming that marketing is “broken.” While I tend to agree for many reasons the author of the article, Curt Hanke has other ideas. And ...
Public speaking: Just how bad can it get?
by Anthony Demangone I’m sure many of you give talks. Perhaps it is at board meeting. Or a local Rotary Club. If you’re like me, there’s likely ...
Omnicommerce: The member data dilemma
Guest post written by Lorena Harris, VP of Corporate Marketing, Vantiv. In the third part of this three-part series, Lorena discusses how providing a consistent customer experience across channels is ...
Credit unions show commitment to financial education
By Mike Corn A report released from the CFPB in November highlights the disparity in the amount of funds spent on financial education for consumers as opposed to that spent ...