GenY consumer frustrated with retailer card
by Konrad Christensen Lauren Hockenson, a Gen Y New York City resident, recently shared a cautionary tale regarding retailer prepaid cards. In a recent blog post, Hockenson details how fraudsters ...
The latest from Randall Smith
Talent is a battlefield
By Kelly Schmit We are all aware that the Baby Boomers are nearing retirement age, but are we paying attention to the related staffing ramifications and how competition will increase ...
Selling the C suite on branding
By Mark Arnold How do you sell the CEO, CFO or board of directors that your credit union or bank needs a new brand? In all honesty, if you have ...
Mobile payment systems continue to launch around the globe
Global payments solutions company Adyen announced the most recent data from its Global Mobile Payments Index in early October. by Jeff Falk The report showed mobile payments transactions on Adyen’...
“Tis the season to ‘Buy Local’…”
By Amanda Brenneman When you hear the terms ‘Black Friday’, ‘Small Business Saturday’, ‘Cyber Monday’ and ‘Giving Tuesday’, you know what time of year it is- it’s Christmas time! (...
How does Santa answer all those letters (and so much more)?
By Tom Tennant The question is expected. It is delivered well before the last ornament is placed on the tree. Before the stockings are hung. Before the wassail is mulled. “...
It doesn’t take much to make it better
By Bo McDonald Did you ever sit down with your team and ask “how can we create a better user experience?” It ends up being one of those meetings where ...
Six months from now, how will we view the new QM rule?
By Mike Corn In rare agreement, the Mortgage Bankers Association, CUNA and NAFCU have all expressed they are pessimistic about the new QM rules taking effect in January. Banking and ...