The latest from Randall Smith

- by CUES Skybox

The art and science of perspective-taking

By Shari Storm, CCE As I prepare to leave Verity Credit Union, I’ve spent considerable time thinking back on the lessons I’ve learned and the people who have ...

- by CUNA Councils

Generation Y: Why ‘millenials’ are worth a second look

Financial institutions might be inclined to dismiss Generation Y. By Stephen Nikitas After all, Gen Y-the demographic group also known as “millennials”-boasts an unemployment rate of more than 13 ...

- by NeighborBench

NCUA’S significantly expanded final CUSO rule

by Jane Pannier The NCUA has amended—or rather, significantly expanded—the scope of the existing CUSO (Credit Union Service Organization) rule. Although NCUA does not have direct statutory authority ...

- by Mortgage Cadence

Mortgage time: Improving economic activity

The economic data released this week reflected continued improvement in the economy, but there was little market reaction. While some volatility was seen during the final days of 2013, mortgage ...

- by Ongoing Operations

Technology CUSO vs. technology company

By Kirk Drake If you are interested in learning about the difference between how a CUSO delivers technology vs. a normal company you have come to the right place. Quite ...

- by

Laozi and leadership

“The highest type of ruler is one of whose existence the people are barely aware. Next comes one whom they love and praise. Next comes one whom they fear. Next ...

- by Banking.com

The Volcker rule, then and now

Paul Volcker has long been regarded as a giant in the financial services industry, and with good reason. He was likely most influential during his tenure as Chairman of the ...

- by CUES Skybox

Succession map maintains momentum

By Rick Uhlmann Bob Trunzo took the reins of CUNA Mutual Group yesterday, as planned. Emphasis on as planned. Departing CEO Jeff Post and our board of directors had mapped ...