Targeting Gen Z for credit union growth
Generation Z has grown up in times of financial uncertainty and especially these days, they are still feeling the impact of Covid-19 on their income. How can you serve Gen ...
The latest from Robbie Burgett
How to grow core deposits for your credit union
Past financial trends shape how credit unions grow in the present and future and the tumultuous ups and downs of the economy, world events, and interest rates over the past ...
Free white paper: How to leverage debit interchange to drive growth
Debit cards are increasingly vital in the financial landscape, especially for credit unions. As cash usage declines and competition for members’ loyalty intensifies, credit unions must make strategic choices regarding ...
People 1st culture
“May the odds be ever in your favor.” In today’s hyper-competitive environment, this is not the catchphrase most leaders are experiencing. It takes more than good luck to lead ...
About NLCUP
NLCUP is dedicated to providing financial education and services for the Hispanic/Latino community as well as to increase economic, asset-building, and professional development opportunities. Furthermore, NLCUP encourages and supports ...
Navigating career crossroads: What to do when you ask yourself the question: ‘What next?’
If you work, you’re inevitably going to come to a crossroads and wonder: What next? That time could come if we feel our own personal values aren’t aligned ...
The importance of taking vacation
Summer’s here, and vacation season has begun. Taking time away is vital, I believe, to being effective in your job. Plenty of studies show that after a certain amount ...
Voice authentication for fraud prevention in contact center environments
Voice authentication is rapidly becoming the preferred method of verification in contact centers to balance member experience and fraud prevention. According to research from Aite Novarica, over 60% of fraud ...