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Shana Richardson began her career in financial technology with the Texas Credit Union League. Here, she managed the turnkey, pre-screen Auto Loan Recapture™ program, and later assumed broader responsibilities as the League’s assistant VP of lending services.
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In 1998, Shana joined Ser Technology to lead the development of progressive lending services for credit unions, including online credit decisioning, pre-approval programs, data warehousing and portfolio risk management.
Today, as CEO and co-owner of Ser Tech – collaborating with over 4,000 clients, partners and strategic alliances – Shana spearheads Ser Tech’s mission to deliver the most advanced and effective financial tools to credit unions worldwide.
Always passionate about the positive role credit unions play in global consumer finance, Shana is a Credit Union Development Educator (CUDE) and has served on the Board of Directors for several organizations. Currently, she supports domestic and international microfinance initiatives for the World Council of Credit Unions (WOCCU). She holds a similar position at the Global Women’s Leadership Network (GWLN), of which she is a founding member. She’s also a member of Entrepreneurs Organization (EO), originally at the Austin, TX Chapter and now at the EO Chapter in Orange County, CA.
Shana lives in Southern California. She is an outdoors enthusiast and intrepid traveler.
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