Sheila Shaffie

Sheila is the co-founder of ProcessArc, a consulting and training company focused on client experience and transformation.  Her company is a trusted partner of financial institutions globally including: CUNA Mutual Group, Chevron Federal CU, Landmark CU, Ally Financial, US Bank, and Associated Bank. Sheila holds an MBA from the University of Chicago and a BS in chemical engineering from the University of Waterloo. She is GE Lean Six Sigma Master Black Belt certified.