The latest from Stuart Levine

Sep 23, 2019 - by Stuart R. Levine, Stuart Levine & Associates LLC

Meetings could be destroying your culture

Smart CEOs are as good at managing a credit union’s talent and leadership capacity as they are at managing its financial resources. They understand what it means to have ...

Sep 11, 2019 - by Stuart R. Levine, Stuart Levine & Associates LLC

Upping the game for credit union directors

Expectations and demands on credit union boards have never been greater. Challenges of ever-changing business trends and industry disruption, especially related to technology and cybersecurity, require advanced skill levels and ...

Aug 21, 2019 - by Stuart R. Levine, Stuart Levine & Associates LLC

Service-profit chain guides member service

HBR’s classic article, “Putting the Service-Profit Chain to Work”, first published in 1994, had a profound impact on my thinking about the fundamental drivers of business success. Employee satisfaction ...

Aug 7, 2019 - by Stuart R. Levine, Stuart Levine & Associates LLC

Not learning in a modern world? Think again

Industry leaders know that in today’s ultra-competitive world, knowledge workers have the edge. Moreover, the strength of an organization’s learning culture can be the single biggest driver of ...

Jul 18, 2019 - by Stuart R. Levine, Stuart Levine & Associates LLC

Accountability drives performance

Leadership’s unrelenting focus on accountability is essential for your credit union’s performance. Establishing a culture of accountability starts at the top. Senior leaders must make sure that they ...

Jul 8, 2019 - by Stuart R. Levine, Stuart Levine & Associates LLC

Technology brings challenge and opportunity

The universal use of technology has upended business ecosystems, increasing competition for the member’s attention, time and money, and causing structural changes in consumer behavior. Market power is shifting ...

Jun 19, 2019 - by Stuart R. Levine, Stuart Levine & Associates LLC

Working without downtime kills productivity

You surely have heard sayings like: “You need quiet time for a creative mind.” This simple advice, is easier said than done. In today’s modern world everyone seems to ...

May 23, 2019 - by Stuart R. Levine, Stuart Levine & Associates LLC

Your strategic execution depends on your culture

Your credit union’s culture has its foundation in the simple rules or norms that influence the thoughts, emotions and behaviors of your employees in various workplace situations. Norms can ...