The latest from Tim Klatt

Jan 8, 2024 - by Tim Klatt, La Macchia Group

Navigating the future of credit unions

In the credit union world, it’s no secret that change is constant. With the abundance of information available, it can be challenging to gather strategies to better your credit ...

Jul 10, 2023 - by Tim Klatt, La Macchia Group

How physical branches can thrive in a digital world

Throughout their history, credit unions have excelled in providing personalized, relationship-based services within their local brick and mortar locations. As society has adopted a digital economy, these same credit unions ...

Jul 1, 2022 - by Tim Klatt, La Macchia Group

Want to offset the “threat” of fintechs? Invest in people and process

Fintechs are on the rise – and it’s easy to feel threatened by their growth in the industry. Traditional financial institutions should be devoting resources to consider fintech’s impact ...

Jan 5, 2022 - by Tim Klatt, La Macchia Group

Top 3 tech trends for 2022

Times – and people – are changing. If you’re not evolving your brand, your business and your branch alongside your members, you’ll be left behind. Case in point, regular consumer ...

Jul 8, 2021 - by Tim Klatt, La Macchia Group

How will the construction market impact your credit union?

With nearly four decades in the construction industry, Tom Kennedy has seen a lot, done a lot and guided clients and institutions through both times of recession and major construction ...

Jun 4, 2020 - by Tim Klatt, La Macchia Group

Leveraging technology to enhance branch health and safety

When it comes to the consumer journey, the branch banking experience has looked and felt the same for decades, and consumers were accepting of that. But, even before COVID-19, things ...

Feb 24, 2020 - by Tim Klatt, La Macchia Group

Don’t just install tech, integrate it

Credit unions are rooted in community and thrive on highly personal, relationship-driven service. These attributes are – and should remain – the core of a credit union’s mission. That increasingly means ...

Feb 26, 2019 - by Tim Klatt, La Macchia Group

The buzzword you can’t afford to ignore

Efficiency. It’s one of the biggest buzzwords today across just about every industry – and the world of financial institutions is no exception. Branch efficiency is one of the key ...