To discover what you have to give, Put yourself there
Have you ever felt a calling to help, but you weren’t entirely clear what form that help should take? It’s a puzzle many credit union leaders confront. That’...
The latest from Felix Gomez
Rumor has it . . . exams include website reviews
NAFCU has been hearing from members that examiners are conducting website reviews as part of recent examinations. A credit union’s website can contain advertising content as well as impact ...
5 C’s every leader needs
There is a big difference between leaders who are truly great and those who skate by or overly rely on their titles. Leaders who are great are easy to identify – ...
The incredible disappearing bank branch
I know what you are going to tell me; surveys indicate that your members still want their bank branches but let’s face it, they are turning into awfully expensive ...
Sessions abdicates his responsibility on marijuana
On January 4, 2018, Attorney General Sessions issued a memo formally rescinding years of Department of Justice (DOJ) guidance, most notably the 2013 Cole Memorandum, that laid out the federal ...
Tactic talk
It’s easy to talk tactics. Everyone has ideas and opinions. I see it often as I facilitate strategic planning sessions. What’s difficult is addressing the elephant in the ...
Data-savvy banking organizations will destroy everyone else
To prepare to succeed in an increasingly competitive banking environment, banks and credit unions will need to become intelligent organizations, enabling quicker, insight-led decision making. More than ever, the winning ...
New Co-Creation Councils reveal the true power of partnerships
From the world’s first ATMs, debit cards and online banking systems to our ever-expanding shared branch network, credit unions have brought to market some of fintech’s most impactful ...