Basic DO’s and DON’Ts of communicating with your staff

One of the most basic, but often most difficult roles of a manager is communicating effectively with staff. This can be a challenging task because each employee is different, and that means each person has a particular method of communicating. One employee may be outspoken and free with their thoughts, while another may be introverted and hesitant to speak up. Below are a few tips for communicating with your team and how you as a leader can better connect with every employee.

DO listen and not just speak

Sometimes leaders let their position go to their head and they think they are the only ones in the room. In reality, being a leader means realizing the workplace is not just about you, but also about the entire team. With that comes the realization that listening to your staff is just as important as speaking to them. Your employees want to feel valued and be heard, so take what they say to heart.

DON’T offer criticisms around others

No one likes being called out in front of others so if you have an issue you need to bring up with an employee, call them in for a private meeting. When you do this, it’s also wise to communicate upfront the seriousness of the conversation. When an employee hears their boss ask for a one-on-one discussion, they immediately think the worst. So, as a leader, do your best to set the tone of the talk from the get-go.

DO check in with them frequently

As a leader, it can be a challenge to distinguish the line between an involved boss and a micromanager. If you truly want to grow and learn in your leadership role, you will find your way and realize that balance between checking in with your staff and hovering over their shoulder. Periodically connecting with them is wise because it demonstrates your commitment to their success.

DON’T focus on the negative

No one likes a pessimist whether it’s their boss, their significant other, or another colleague. Remember as their superior you are setting the tone for the office culture. If you desire a positive, productive, and efficient workplace, you have to lead by example. If things don’t go the way you want them to, don’t get so frustrated that your team feels discouraged. Consider what needs to change and keep your staff motivated by being supportive and positive.