Modern credit unions must not only provide exceptional service but also ensure compliance with federal protections designed for military members and their families. A new training resource from the Defense Credit Union Council (DCUC) focuses on two cornerstone laws: the Military Lending Act (MLA) and the Servicemembers Civil Relief Act (SCRA).
These training modules include ready-to-present slide decks and speaker notes designed for compliance teams, operations staff, and frontline professionals. The MLA module covers core standards, identification of covered borrowers, and required protections and disclosures. The SCRA module addresses financial protections, creditor obligations, and rights related to interest rate caps, foreclosure protections, and lease provisions.
What's included:
- Overview of MLA requirements
- Explanation of SCRA protections
- Ready-to-use slide decks and speaker notes
- Practical training resources for internal education
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