How to make sure Apple’s next iPhone or watch doesn’t cost your credit union business

Sometimes a topic is so timely and important that we just have to share! Enjoy this post by our friend, Brad Powell at Axiaware!

by: Brad Powell

How do I give my members the experience they want, on the devices they want to use, both now and in the future? That’s a question we hear a lot at Axiaware. Terence Roche wrote a blog post for GonzoBanker recently that addressed that question:

Do We Need Better System Integration or Fewer Systems to Integrate?

You should read the post ─ Mr. Roche offers some great insight. And, at the risk of oversimplifying, his answer boils down to “less is more.” Taking a cue from other industries and the mass adoption of mobile devices, he writes that wherever possible, banks and credit unions should move to a single system and single interface, so there are fewer interfaces and less integration.

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