Farmers Insurance Federal Credit Union (FIGFCU) is a ~$1.5B in assets credit union, serving over 60,000 members. With home equity lending demand on the rise, the FIGFCU team needed a technology partner to help keep pace with growing loan volume and the changing needs of the market.
Since onboarding with Home Equity Express, FIGFCU has:
- Tripled their loan pull-through rate from 27% to 67%
- Shortened the lending cycle to 17 days on average
- Grew member satisfaction to 4.98 out of 5