Leadership and gratitude

by. Anthony Demangone

“When eating bamboo sprouts, remember the man who planted them.”
–Chinese Proverb

Gratitude is a path to serenity. It is a basic component of happiness and contentment.

It is good business?

Yes.  A thousand times yes. 

A study released by Bersen and Associates shows that companies with strong employee recognition programs are more successful.  Much more successful.

That research found that in organizations where recognition occurs, employee engagement, productivity and customer service are about 14 percent better than in those where recognition does not occur.

“Nearly 80 percent of organizations unfortunately focus on ad-hoc or tenure-based recognition programs that fail to reinforce consistent messages or make a strategic impact,” said Stacia Sherman Garr, Principal Analyst, Performance Management, Bersin & Associates, and author of the research. “Used correctly, employee recognition is an important talent management tool that can help guide employee performance, maintain increased employee engagement, reduce employee turnover, and ultimately drive business performance.”