Not so long ago, banking relationships were a staple of American life. Local banks and credit unions were a critical component of local communities, where tellers and customers or members often knew one another by [...]
In April 2022, EBA Clearing, SWIFT, and The Clearing House announced their plan to launch a pilot service for immediate cross-border payments with the support of banks from both sides of the Atlantic. Twenty-four financial [...]
https://open.spotify.com/episode/7oTgtRBqnHl3eUcUVRXXdt We’ve discussed in depth what Zoomers want from financial institutions on our podcast previously. An excellent customer experience, especially when it comes to digital payments, is a must-have [...]
In 2009, Bruce Willis starred in a movie called Surrogates, featuring a futuristic world where humans interacted through surrogate robots. At the time, the thought of living a life by proxy seemed otherworldly. However, if [...]
The term ‘payments orchestration' seems to be everywhere, but what is it? As defined by PaymentsJournal, payments orchestration is: A Payments Orchestration layer manages and unifies payments from diverse gateways, payment methods, 3rd party services, [...]
Financial institutions have had a lot to contend with, from consumer payment habit changes due to the pandemic to the need to modernize their payment solutions to support new payment methods and rails. In a [...]
“Payments services hub” can mean different things depending on who you are talking to and what time period you’re looking at in payments industry history. The term first appeared in the analyst community to [...]
https://open.spotify.com/episode/3bNoUFLOaB9qRu1UCjCSIr With real-time payments accelerating, Request for Pay (RfP) functionality has the potential to revolutionize the bill payment space as we know it. In this interview, Mark Ranta, Alacriti’s [...]
The Clearing House (TCH) launched the RTP® network in 2017—the first new payment rail in the U.S. in over forty years. Fraud is always a top-of-mind business concern with payments. However, the new [...]
The billing and payments landscape continues to undergo rapid change. Over the course of 2021, our blog strived to keep clients updated on the latest industry developments and offer our views on future trends. As [...]
With many Zoomers in college and new to the banking industry, there is much to learn about what credit unions can do to improve their banking experience. Credit unions can attract more Zoomers by highlighting [...]
It’s undeniable that technology has impacted every aspect of our lives, but that doesn’t mean traditional ways of doing business have been eliminated completely. For example, paper billing remains a critical touchpoint in [...]
First thing’s first, about 67 million Zoomers make up 20% of the U.S. population, and 64% of Zoomers look for a more personalized banking experience. With so many Zoomers entering the financial sector, [...]
There are various generational differences when it comes to financial habits. Let's begin by talking about bill pay. What is it, and how does it work? If you are familiar with the payments industry, you [...]
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, October 6th titled, “Maximizing the Member Experience Through Payments”. We hope you’ll join us! Register here. Transformation is a term that is thrown around [...]
