Xpress Data, Inc. (XDI), the only company in the nation specializing exclusively in the production and delivery of credit union notices, statements, and other event-driven member correspondence, announced today that Advantage Plus Federal Credit Union (“APFCU”) has replaced its antiquated member communications platform with XDI’s state-of-the-art XpressServices™. The new outsourced XpressServices™ platform enables APFCU to deliver enhanced and engaging member experiences via close integration into their online banking system, conduct more member interactions in a paperless environment, dramatically improve paper-based correspondence, and realize significant efficiencies across all departments.
Adam Brown, Advantage Plus FCU’s CIO, confirms that “with XDI’s assistance we have converted multi-hour processes down to just minutes, and we enjoyed a very straightforward implementation with zero issues along the way.” APFCU’s members are also reaping the benefits of the new system – instead of having to view PDF statements sent via email, they now have access to their statements inside of the credit union’s online banking application. According to Brown, “we have received overwhelmingly positive feedback from our members since we converted to XDI’s new system.” Mike Cooper, President/CEO of XDI, said “at XDI, we are dedicated to helping credit unions better serve their members, and in today’s increasingly digital environment that is paramount. APFCU is an excellent example of how using electronic communications can positively impact members, while simultaneously increasing staff productivity.”