Asterisk Intelligence unveils online & mobile banking dashboard
GRAND RAPIDS, MI (August 28, 2020) — Asterisk Intelligence, a data analytics team providing business intelligence consulting, fulfillment, and educational services to credit unions, recently released a new operational dashboard proving insights into online and mobile banking channels within CU*BASE®, CU*Answers’ core data processing application.
The online and mobile banking dashboard provides enhanced insights into digital channel utilization by credit union members. This toolkit allows for the identification of the users of each channel, as well as insights into logins per member, device operating systems, and authentication methods among other metrics.
“We are excited to unveil this new dashboard to our partners,” said Thomas Hull, a business intelligence analyst with CU*Answers. “This dashboard greatly increases our partners’ ability to analyze digital channels, reinforce their channel investments, and creates several new areas of opportunities for marketing, as well as strategies for managing member relationships. This dashboard has transformed data, which was previously only accessible by a trained analyst, and has made it accessible and digestible by the non-analyst, reducing barriers and increasing user access to actionable data.”
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit www.cuanswers.com.