Brazilian credit union professionals connect with CUNA, NCUA, NASCUS

UNICRED employees to also visit D.C. area credit unions on Global Classroom visit

MADISON, WI (September 25, 2019) — Dozens of professionals from UNICRED—one of Brazil’s largest credit union systems—are learning about the U.S. credit union system and exploring innovative strategies to improve member service on a World Council of Credit Unions’ Global Classroom visit to the Washington, D.C. area this week.

A busy start to the week included presentations by Credit Union National Association (CUNA) Chief Advocacy Officer Ryan Donovan, Chief Credit Union Awareness Officer Chris Lorence and Senior Director of Compliance Analysis Valerie Moss. The Brazilian delegation gained insights on grassroots advocacy, the Open Your Eyes campaign and collaborative efforts to ease compliance burdens for credit unions.

Tim Segerson, Deputy Director of the Office of Examinations and Insurance for the National Credit Union Administration (NCUA), shared an overview of U.S. credit union regulatory priorities and the examination process. UNICRED professionals also heard from Shelton Roulhoc, VP of Communications for the National Association of State Credit Union Supervisors (NASCUS), who highlighted unique aspects of the dual chartering system in U.S.

“This exchange provides our Global Classroom participants with a deeper understanding of the U.S. credit union ecosystem and strategies for addressing shared challenges facing financial cooperatives around the world. Now, the true immersion experience begins during our upcoming visits with credit unions in the D.C. metro area,” said Thom Belekevich, WOCCU Program Manager for Member Services.

The UNICRED delegation visited PAHO/WHO Federal Credit Union Tuesday and will also make stops at:

The delegation will wrap up the week with an Innovation Program with the Filene Research Institute that will bring together lessons learned and new perspectives into a plan for implementing positive change in their credit unions back home.

“Our session with Filene is the perfect complement to this program. International exchange is a powerful force for encouraging creativity and helping people see the world through different eyes. After spending the week exploring a different reality and new perspectives, our colleagues from Brazil will be primed for the important work ahead—learning a new method for innovation to improve member services when they get back to Brazil,” said Belekevich.

CUNA Chief Advocacy Officer Ryan Donovan speaking to UNICRED employees.

UNICRED employees at PAHO/WHO Federal Credit Union.

About World Council of Credit Unions

World Council of Credit Unions is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:


Greg Neumann
Phone: +1 608-395-2048

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