ChannelNet connects UNIFY Financial Credit Union to its OneClick Financial™ personal digital experience solution
DEARBORN, MI (December 5, 2018) — UNIFY Financial Credit Union (UNIFY) has launched ChannelNet’s OneClick FinancialTM a comprehensive, personal digital experience platform for its more than 245,000 members.
“The OneClick FinancialTM platform allows us to leverage the considerable benefits from our value-added products, and creates a dynamic and personal experience to further engage our members,” says Natasha Ranchigoda, VP of Marketing and Experience of UNIFY. “We are excited to offer our members this engaging experience.”
Paula Tompkins, CEO of ChannelNet, added, “ChannelNet’s patented technology is perfect for credit unions and banks to welcome and cross-sell products and increase their share of wallet. Financial institutions currently using OneClick FinancialTM are reporting open rates as high as 60 to 70 percent and engagement times exceeding three minutes.”
OneClick FinancialTM is a data-driven, digital engagement platform designed to make communication between financial institutions and their customers automated, cost-effective and engaging. OneClick FinancialTM provides each customer with their own personal page that cross-sells relevant products and services, integrates with social media, displays video, provides educational content and gathers feedback to ensure strategic interactions. This powerful platform enables credit unions and banks to deliver a tailored and targeted experience that encourages relationship growth while creating consistent, positive customer interactions.
ChannelNet is a leader and pioneer in delivering engagement and retention via web-based and mobile solutions that work across sales and service channels. Using software-as-a-service (SaaS), its patented digital engagement platform connects financial services companies to customer and members to engage, inform and learn about financial products and service. The privately held company, founded more than 35 years ago, is based in Dearborn, Michigan. More information is available on www.channelnet.com and www.oneclickfinancial.net or follow us on Twitter @ChannelNet and LinkedIn/ChannelNet.
About UNIFY Financial Credit Union
UNIFY Financial Credit Union is one of the nation’s leading credit unions, with more than $2.8 billion in assets and over 245,000 members across the country. UNIFY has over 50 branches in 17 states, and regional offices located in Torrance, California; Las Vegas, Nevada; Mesa, Arizona; Allen, Texas. Visit UnifyFCU.com for more information.