ChannelNet forms strategic partnership with Corelation to offer next generation digital communication platform
Partnership helps credit unions leverage digital to improve relevancy
DEARBORN, MI (August 10, 2020) — ChannelNet has entered into a strategic partnership with Corelation to offer ChannelNet’s OneClick Financial, a patented digital member engagement platform. The ChannelNet digital platform provides Corelation credit union clients with a turn-key digital engagement solution that improves communication effectiveness, drives share-of-wallet, improves marketing effectives while enhancing member satisfaction.
OneClick Financial is a data-driven, digital engagement platform designed to make communication between credit unions and their members relevant, automated, cost-effective, and engaging. OneClick Financial provides each member with their own personal page that cross-sells relevant products and services, integrates with social media, displays video, provides educational content, and gathers feedback and provides leads. This powerful platform enables credit unions to deliver a tailored and targeted experience that encourages relationship growth while creating consistent, positive member interactions.
ChannelNet established the partnerships with Corelation based on the growing requirement by credit unions and their members for a more relevant experience, which is critical to drive trust, loyalty, and a deeper relationship. Members expect a lot more from their credit union and relevant experiences are central to creating cross-sell opportunities in a digital-centric world.
Using Corelation’s KeyStone open API ChannelNet will tap into core data real-time to deliver relevant education and information to credit union members. ChannelNet will also be able to deliver leads directly to branches and other credit union personnel for immediate member follow-up via integration with KeyStone’s CRM module.
Paula Tompkins, CEO of ChannelNet, says, “OneClick Financial will work seamlessly with KeyStone core capabilities to help credit unions grow revenue and improve member satisfaction. We are thrilled to become a Corelation strategic partner and their open system enables us to move to a real-time member experience for our mutual credit union clients”
About ChannelNet
ChannelNet is a leader and pioneer in delivering engagement and retention via web-based and mobile solutions that work across sales and service channels. Using software-as-a-service (SaaS), its patented digital engagement platform connects financial services companies to customer and members to engage, inform and learn about financial products and service. The privately held company, founded more than 35 years ago, is based in Dearborn, Michigan. More information is available on www.channelnet.com and www.oneclickfinancial.net or follow us on Twitter @ChannelNet and LinkedIn/ChannelNet.
