CU Members’ SVP Steve Hewins to present ‘Mortgage Operational Efficiencies’ at Cornerstone’s Southwest Lending Conference

DALLAS, TX (May 10, 2018) — Steve Hewins, senior vice-president of credit union mortgage services provider CU Members Mortgage, will present at the Cornerstone Southwest Lending Conference Friday, May 18, 2018, in Galveston, Texas. Hewins’ presentation, entitled “Operational Efficiencies that Impact the Bottom Line,” will address essential concepts and strategies that every credit union should consider as the mortgage industry moves into a purchase money market and refinances dry up.

According to Hewins, his presentation will outline cost savings ideas that touch on four areas where they can be most impactful – process improvement, technology management, prudent operational management, and functional outsourcing.

“Every lender is looking for ways to manage the growing costs to originate,” explained Hewins, “and they must make every dollar count by reducing operational costs with solutions that drive bottom line results.”

Hewins adds that a few of the many takeaways attendees can expect from his talk include:

  • Process improvement concepts simplified in 5 simple steps
  • Leveraging industry technology to maximize productivity
  • Labor strategies that increase savings
  • Finding outsourcing solutions that work with you

“Efficiencies come with continuous effort,” he explains about how to reduce operational costs. “Many credit unions take one step towards improvements, but don’t consider applying strategic concepts across other departments or don’t implement constant reviews of the improvements.  They must take into consideration endless changes within the marketplace and their impact.  Only then can they know that they’re maximizing income.”

Hewins has more than 25 years in mortgage lending. He oversees the CU Members Mortgage division including loan production and sales. He has a BA in Marketing from the University of North Carolina Wilmington.

About CU Members Mortgage

Established in 1982 as a division of Colonial Savings, a federally chartered thrift, Dallas-based CU Members Mortgage provides comprehensive mortgage services to credit unions and CUSOs. CU Members Mortgage originates FHA, VA, Investment Property and conventional loans nationwide. With a portfolio of $24 billion, Colonial is one of the largest servicers of mortgage loans in the United States. The company is privately held and has offices located nationwide. For more information, visit


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