CU*Answers announces results of annual board election after first-ever all-digital stockholders meeting

GRAND RAPIDS, MI (June 23, 2020) — CU*Answers, a 100% credit union-owned cooperative, recently announced that two credit union CEOs were chosen by their peers to serve a three-year term on the CUSO’s Board of Directors at the 2020 Annual Stockholders meeting held on Wednesday, June 17, 2020. Incumbents Dean Wilson, CEO of FOCUS Credit Union in Wauwatosa, Wisconsin; and Vickie Schmitzer, CEO of Frankenmuth Credit Union in Frankenmuth, Michigan, will both serve another three-year term on the CU*Answers Board of Directors beginning this October.

This year’s Annual Stockholders meeting was the CUSO’s first-ever “all-digital” event, attended by 65 people via a Zoom web conference, representing nearly half of the CUSO’s 137 owner credit union clients. Four candidates vied for the two open seats at this year’s election, and all votes were cast by CUSO owners electronically or via mail-in vote prior to the election. Participants were also given an opportunity to cast a change vote during the web conference presentation, which included presentations from the CUSO’s CEO, Randy Karnes; its CFO, Bob Frizzle; and its Board Chairperson, Scott McFarland, CEO of Honor CU in St. Joseph, Michigan.

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit


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