CU*Answers rolls out online banking risk-assessment tool

GRAND RAPIDS, MI (September 21, 2018) — To help its clients with their online banking due diligence requests, CU*Answers recently introduced SecuriKey, a tool that gives credit unions quick access to the answers they need for their due diligence requirements. SecuriKey helps credit unions with auditor requests by equipping credit unions with documentation that provides quick answers on security features of CU*Answers products. The first set of SecuriKey documents introduced to clients this summer related to CU*Answers online products: It’s Me 247 Online and Mobile Banking, Membership Opening Process (MOP), and Multiple Authentication Convenience Options (MACO).

Each SecuriKey document features a quick reference guide on the product of interest, an overview of key security features, and information on how to access additional information related to the product. CU*Answers Internal Auditor Patrick Sickels explained the major benefit of SecuriKey: “Compliance and security personnel in our network can quickly summarize the key security features to both executive management and their examiners.”

CU*Answers plans on introducing additional SecuriKey documentation as more online services are added. Sickels went on to say that SecuriKey is a collaborative effort and that new documentation will be based in part on client request: “We invite our clients to participate in the SecuriKey discussion and offer their input on what information is most valuable to them, and to lessen the friction for credit union due diligence requirements.”

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit


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