Greenwood Village, CO (October 23, 2025) |
CUInsight announced today that it will host a free webinar titled “Embracing AI for smarter member service, one step at a time” on Wednesday, November 12, 2025, at 1 p.m. ET. The webinar is presented by Computer Services, Inc. (CSI) and powered by CUInsight.
CSI is a leading provider of innovative fintech and regtech solutions that help financial institutions compete, grow, and serve their communities. In addition to delivering technologies to manage risk, streamline compliance, and create superior digital banking experiences, CSI is deploying artificial intelligence (AI) to solve real business problems.
AI continues to be one of the most discussed topics in business today, with bold claims about its potential across industries. For credit unions, where personal service, member trust, and community impact are at the heart of every decision, adopting AI requires a thoughtful and strategic approach.
In this session, attendees will gain real-world insights from CSI’s own AI journey and learn how to translate those lessons into actionable steps for their credit unions. The discussion will focus on how AI can be used to improve staff efficiency, support compliance, and enhance the member experience while staying aligned with the mission and values that define the credit union movement.
Whether your credit union is just beginning to explore AI or is ready to expand existing initiatives, this session will provide practical guidance for taking the next step with confidence.
The webinar will feature Jeffery Nelson, Senior Director of Software Architecture at CSI. Since joining CSI in 2004, Nelson has played a key role in developing and securing the internet-based services that power CSI’s digital banking platforms, including mobile and online banking.
Event Details:
Date: Wednesday, November 12, 2025
Time: 1:00 p.m. ET
Presenter: Jeffery Nelson, Senior Director of Software Architecture, CSI
Hosted by: CUInsight
Registration is open now for this free event.
Register here.