Naperville, IL (November 25, 2024) |
The DuPage Credit Union Board of Directors announced the appointment of Roberta Kozlowicz as its next President and CEO. Kozlowicz will succeed Diane Shelton, who will be retiring at the end of the year after over 40 years of service.
“On behalf of our board and team members, I would like to thank Diane for her leadership, compassion, and commitment to the Credit Union,” said Kozlowicz. “I’m excited about the opportunity to lead the Credit Union and elevate the membership experience by delivering innovative digital solutions, offering flexible savings/checking options, and cultivating a dynamic learning culture. This approach will empower our team to confidently deliver exceptional service to our members.”
Kozlowicz has been with the Credit Union for 31 years, most recently serving as Executive Vice President and Chief Strategy Officer and has held various leadership roles since joining the organization. She started at the Credit Union in 1993 as the Director of Marketing and has held various leadership positions throughout her career at the credit union.
Said Diane Shelton, “I’ve had the privilege of working with Roberta for decades. Her deep experience and unwavering passion for our Credit Union, team, and members make her the ideal leader for this role. I’m confident she will take the Credit Union to new heights of success.”
Diane Shelton Retires After Over 40 Years at DuPage Credit Union
The second-longest tenured team member at DuPage Credit Union, as CEO, Shelton helped grow the Credit Union’s assets from $275,839 million to $568 million.
Shelton began her tenure with the Credit Union in December 1983 as Member Service Supervisor. In 1994, she joined the senior leadership team as Vice President of Loan Services and in October of 2013 became the President and CEO.
When asked about her successes as CEO, Shelton deferred. “It is truly a team effort at DuPage Credit Union.” She is proud of how the Credit Union responded to fiscal challenges, particularly during the Great Recession, and how the Credit Union has always tried to help members during difficult times.
Shelton credits the organization’s growth and strong fiscal position to the focus placed on providing value to members through improved product benefits, enhanced digital technologies, and excellent service across channels.
“As I look back, I am filled with gratitude for this incredible journey,” said Shelton. “The experiences, the friendships, and the challenges we faced as an organization have shaped me in ways I could never have imagined.
I want to thank the DuPage Credit Union team for their support, encouragement, and camaraderie over the years. It has been an honor and privilege to work alongside such talented, dedicated individuals.
I will forever cherish the memories, and the lessons learned from this chapter of my life.
As I move forward into this new stage, I am excited for the opportunity to spend time at our Florida home, explore new interests, spend more time with loved ones, and embrace the adventures that lie ahead.”
Amy Brandt Promoted to Chief Experience Officer
Most recently serving as the Senior Vice President of Digital, Payments and Learning Transformation, throughout her over 23 years at the Credit Union, Brandt has consistently demonstrated her dedication to improving the member experience and helping educate the team.
In her new capacity, Brandt will oversee a team dedicated to improving digital member experiences, and she’ll continue to lead product and service innovation and education efforts for the Credit Union.
