Adrenaline and ChannelNet have entered into a partnership agreement that combines Adrenaline’s award-winning financial experience design services with ChannelNet's patented personalization SaaS platform. Together they will provide highly personalized brand-driven experiences for bank and credit union customers.
Sean Keathley, President of Adrenaline, says, “We are looking forward to introducing our bank and credit union partners to ChannelNet’s OneClick Financial™ platform. We believe that focusing on a personalized branded customer experience in today’s marketplace is critical for financial clients. People expect a lot from their financial institutions, and customization and intuitive experience design are central to creating the kind of brand experiences customers crave.”
Paula Tompkins CEO of ChannelNet, added that her company's technology is a perfect complement to the world-class branding services offered by Adrenaline. “Adrenaline is renowned in financial circles as the go-to experience design and brand agency when a bank or credit union is looking to improve customer experience and brand strategy. We are thrilled to be partnering with them and adding our platform to their portfolio of offerings.”
OneClick Financial is a data-driven personalization platform designed for banks and credit unions that gives each customer or member a unique digital experience. Delivered by text or email, the SaaS platform provides each customer with their own personal website that engages, cross-sells additional products, integrates with social media, displays video and gathers feedback. OneClick Financial’s powerful personalization platform enables branch banks to deliver a tailored, cost-effective experience that drives engagement and loyalty by leveling the digital playing field.
The partnership is being announced at the 25th Annual CUNA Marketing and Business Development conference in San Francisco on March 11-14, and will take effect immediately.