Greylock Promotes three to Market Manager positions

PITTSFIELD, MA (March 30, 2018) — Greylock Federal Credit Union has announced the promotions of Jean Noel, AVP Branch Manager in North Adams; Stephanie Carlson, Branch Manager in Great Barrington; and Joe Maffuccio, Branch Manager at Kellogg St., Pittsfield, to the position of Market Manager. The new position assigns each Market Manager responsibility for the branch they currently manage as well as other branches within their market area.

“Greylock has established this new Market Manager position to achieve even higher levels of member service, create management efficiencies, and better serve our expanding membership and future growth,” said Peter Mirante, SVP Branch Administration. “The change to our organizational structure will have the Market Managers serving as liaisons between the Branch Managers and Branch Administration., with the Branch Managers of nearby branches reporting directly to the Market Managers. I am excited to have Jean, Stephanie and Joe put their talents and experience to work as they assume these new roles. We congratulate them on their promotions.”

Jean Noel, Greylock’s North Adams AVP/Branch Manager, was promoted to Market Manager for the Credit Union’s North Adams, Adams and Williamstown branches. She has been with Greylock since 2001. Noel is currently President of the North Adams Rotary Club, and was a previous board member of the Northern Berkshire United Way in addition to other North Berkshire community organizations and events. She also served as Co-Chair for Greylock’s North County Relay for Life team for several years and was Co-Chair of Greylock’s Berkshire United Way Committee. In 2017, Noel played a prominent role in the coordination and management of Greylock’s merger with Landmark Credit Union, formerly located in North Adams.

Stephanie Carlson has been Great Barrington Branch Manager since 2015 and will become Market Manager for the Great Barrington, Lee and Lenox branches. Carlson has been with Greylock since 2003 and was one of the original staff members when Greylock opened the Great Barrington branch that same year. Carlson developed coaching, mentoring, and training skills as an instructor with Greylock’s “The Member Advantage” (TMA) sales program. She is also a trainer for new hires at Greylock and is an active member of the Great Barrington Rotary Club.

As Market Manager, Joe Maffuccio will continue to manage Greylock’s Kellogg Street branch in Pittsfield while also taking responsibility for the branches at Merrill Road in Pittsfield and Lanesborough. Maffuccio has been with Greylock since 2007 and developed management, coaching and leadership skills in his 5 ½ years as a Teller Supervisor at the Credit Union’s West Street branch in Pittsfield. He is active in neighborhood revitalization efforts, serving as a member of the Tyler Street Business Group on the Storefront Improvement Committee. Maffuccio also coaches Pittsfield youth sports and sits on the Berkshire United Way committee at Greylock Federal Credit Union.

Greylock Federal Credit Union has announced the promotion of Jean Noel, AVP Branch Manager in North Adams, MA to the position of Market Manager.

Greylock Federal Credit Union has announced the promotion of Stephanie Carlson, Branch Manager in Great Barrington, MA to the position of Market Manager.

Greylock Federal Credit Union has announced the promotion of Joe Maffuccio, Branch Manager at Kellogg St., Pittsfield, MA to the position of Market Manager.

About Greylock Federal Credit Union

Greylock Federal Credit Union’s vision is to be the face of financial equity and inclusion in the communities we serve by offering personal and business accounts; mobile, online, and phone access to your finances; free financial education for the entire community; unique lending products to suit the specific needs of our Members; investment services through Greylock Investment Group; and insurance products through Greylock Insurance Agency.

Its more than 99,100 members wholly own Greylock and offers full-service branches in Pittsfield, Great Barrington, Lee, Adams, North Adams, Williamstown, Lanesborough, and Lenox, Massachusetts, and Greenport/Hudson, NY. Greylock has a Low-Income Designation (LID) from the NCUA and certification by the US Treasury Department’s Community Development Financial Institutions (CDFI) Fund allowing the Credit Union to offer expanded services to low- and moderate-income families. More information is available at Insured by NCUA.


Greylock’s family of businesses include:

With six locations in Berkshire County and one in Westfield, MA, Greylock Insurance Agency handles commercial and personal lines, including auto, homeowner’s, life, disability, and long-term care insurance, all forms of bonding, and 24/7 claims service.

Greylock Investment Group offers access to a full array of services, including financial planning, retirement planning, investment management, mutual funds, annuities, and portfolio management.

Greylock Technology Group provides programming and IT consulting for financial institutions.


Rhonda Serre

Greylock Federal Credit Union

Corporate Communications Director


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