HFS Federal Credit Union recognized as Best Credit Union in Hawaii by Forbes

HILO, HI (July 5, 2018) — In a recently released article by Forbes, HFS Federal Credit Union (HFS FCU) was recognized as the Best Credit Union in the State of Hawaii. This recognition is based on a survey of more than 25,000 U.S. bank customers and credit union members by Forbes and market research firm Statista. “The banks and credit unions were rated on overall recommendations and satisfaction, as well as five subdimensions (trust, terms and conditions, branch services, digital services and financial advice)” said Forbes. The scores ranged from 40.0 to 95.4, with HFS FCU earning a rating of 92.29. Based on this score, HFS FCU is ranked within the top 10 nationwide.

“HFS Federal Credit Union is honored to have been named by Forbes as the Best-In-State Credit Union for Hawaii. This recognition validates that everyone here is working together with the same goal in mind, our members” says Nathan Abe, Chief Executive Officer of HFS FCU. “The Board of Directors ensures that we are always looking after the best interest of our membership. Our employees are dedicated to exceeding our members’ expectations for all of their financial needs. This award is only possible through the valuable relationships we build with our members.”

HFS  FCU started with modest beginnings, sharing just a cabinet space in the office of the old Territorial Health Department in Hilo town, growing to a full-service financial institution with six locations on the island of Hawaii. Throughout the years they’ve stayed true to their commitment of remaining a place “Where Caring Counts” with a deep desire to help those in the community succeed and grow.

Group photo of Hilo HFS staff members representing multiple departments – Operations, Finance, Marketing, Information Technology, Lending, Call Center, Human Resources and Administration.

About HFS Federal Credit Union

HFS Federal Credit Union (HFS FCU) is the largest not-for-profit and member-owned financial institution on Hawai’i Island. Established by just nine individuals in 1937, HFS started with very humble beginnings. The Credit Union continued to grow from serving just employees of the Federal and Territorial Governments in the County of Hawai‘i and their families, to now offering membership to any person who lives, works or attends school on Hawai’i Island. 


Jesica Carriaga
HFS Federal Credit Union
(808) 930-1479


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