Ideal Credit Union has launched a new digital banking platform intuitively designed to enhance security and offer new and expanded features and functionality, including personalization, customizable notifications, touch ID and face recognition and much more. Ideal CU partnered with Alkami Technology based in Plano, Texas, to provide its more than 52,000 members with an innovative, omni-channel digital banking experience that is seamless, consistent and user-friendly across all devices.
Ideal currently has over 30,000 active online and mobile banking users. In just the first week, more than 16,100 members (53.86%) logged into Ideal’s enhanced digital banking and mobile banking app. “Online and mobile banking are essential tools our members depend on and use daily to manage their finances,” said Ideal CU President/CEO Brian Sherrick. “Ideal’s staff have been rock stars with their dedication and commitment throughout the implementation process, putting in long hours to ensure we were ready to go on day one. After much due diligence, we are excited to offer an enhanced, state-of-the-art digital banking platform that delivers the features and functionality our members want and need to make their lives easier.”
Ideal offers a free customized mobile banking app, which iPhone and Android users can download to manage their accounts on the go. Ideal’s mobile banking app is a must-have for members who prefer their smartphone, tablet or other mobile device to view their account information and built for secure and convenient access.
Ideal Credit Union has launched a new digital banking platform intuitively designed to enhance security and offer new and expanded features and functionality, including personalization, customizable notifications, touch ID and face recognition and more. Ideal CU partnered with Alkami Technology based in Plano, Texas. Pictured here, from left, are Alkami team members Jon Stocksill, L’Erin Hampton, Katy McCabe, Ideal CU VP of Digital Innovation Shannon Butler, and Ideal EVP of Operations Alisha Johnson.