Insight One Financial launched

Fully-licensed mortgage servicer, originator and collection agency launched as part of the family of companies of MSI, Williams & Williams, Auction Network and I Property Claims

PLANO, TX (October 24, 2019)Insight One Financial a fully-licensed mortgage servicer, originator and collection agency, has been launched to provide targeted recovery, component servicing, legal, back-office and outsourcing services to mortgage originators and servicers nationwide.

Insight One Financial joins the family of companies commonly owned and managed by Steven Stallard under Insight One, which includes MSI, Williams & Williams, Auction Network, and I Property Claims. The company was launched after the acquisition of a servicing platform.

Industry veteran Steve Horne will join the company as CEO. A licensed attorney, Horne was a founding member of HMB Law Group, a provider of real estate legal services to mortgage lenders, consumers, developers and landlords. Prior to HMB Law Group, Horne was the founder and CEO of specialty servicer Wingspan Portfolio Advisors. He was an Ernst & Young Entrepreneur of the Year Finalist.

Also joining the company is Jodi Gaines as chief client officer and executive vice president of government relations and business development. A default expert with more than 30 years of industry experience, Gaines was the founder of CRFS, a leading provider of a full range of claims management solutions to the U.S. mortgage industry. Prior to Insight One Financial and CRFS she held management roles at Washington Mutual, North American Mortgage, Dime Savings Bank and Anchor Mortgage Services.Gaines is currently the co-chair of the Mortgage Bankers Association’s FHA Claims committee, which includes representatives from HUD, MBA, and more than 15 servicers nationwide. She sits on the Board of Directors of the New York MBA and is Chair of the Loan Servicing Committee.

“For almost twenty years, our existing companies have been at the forefront of providing services to the mortgage industry, including field services, auction services and hazard claims management,” said Stallard. “Now, with Insight One Financial and the leadership from veterans like Steve and Jodi, we are able to provide all the mortgage-related services our clients require to succeed while giving them the highest levels of customer care.”

Insight One Financial provides the following services, which can be accessed a la carte or through a blended approach:

  • Collections/Recoveries – Insight One is licensed nationwide for all default collection and recovery services, including in-person outreach and door knocks.
  • Special Servicing – The company assists with second mortgages, refinances, modifications and notices for all loan types and scenarios, including bankruptcies and unique portfolios.
  • Legal Processes – Insight One manages title issues, foreclosures, bankruptcies, evictions and repossessions either through its own nationwide attorney network or a client’s legal team.
  • Origination Support – The company’s team of experienced origination and underwriting professionals handle back-office needs, from document chasing to lead follow-up.

“The Insight One model is the right answer at the right time,” said Horne. “No other third-party service provider has the depth of expertise and range of services Steve has created through Insight One,” said Horne. “We have the skills and capabilities the industry needs and are poised to expand our capabilities as time goes on. I am excited to be a part of Insight One Financial, not only for the immediate good we can provide the industry today, but what we will accomplish going forward.”

“The quality and services available from Insight One Financial are exactly what mortgage lenders, servicers and other organizations need to thrive,” said Gaines. “I am thrilled to be leading conversations with current and future clients to ensure they get the services that best meet their needs. Our work will make a huge impact in reducing client costs, clarifying life cycle performance data, and improving bottom-line results.”

Steve Horne.

Steven Stallard.

Jodi Gaines.

About Insight One Financial

Based in Plano, Texas, Insight One Financial is a fully-licensed mortgage servicer, originator and collection agency providing targeted recovery, component servicing, legal, back-office, and outsourcing services to mortgage servicers and originators nationwide. With its partner firms, MSI, Williams & Williams, Auction Network, and I Property Claim, Insight One Financial meets the current and emerging needs of mortgage servicers, investors, and governmental entities. For additional information, visit or contact Jodi Gaines at 585-750-3997 or


Steve Horne
Insight One Financial

Media Contact:
Mary McGarity
Strategic Vantage Mortgage Public Relations

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