GRAND RAPIDS, MI (October 25, 2023) — The National Association of Credit Union Service Organizations, Inc. (NACUSO) was pleased to learn that former CEO, Jack Antonini, was recognized in America’s Credit Union Museum this month. In 2018, the interactive “Impact of CUSOs” exhibit was added to America’s Credit Union Museum. The CUSO exhibit showcases the value of CUSOs to the credit union movement and outlines the foundation on which CUSOs were built. Key CUSO pioneers are given rightful recognition within the exhibit. Jack was added as the fourth CUSO Pioneer to this special exhibit. The other honorees include Dave Serlo, former president and CEO of PSCU; Guy Messick, former partner of Messick Lauer & Smith PC; and Sarah Canepa Bang, credit union industry expert, former president of Shared Branching at CO-OP and NCUA Senior Advisor. Jack said, “I was surprised and thrilled to be included in America’s Credit Union Museum with the other honorees. It has been such a privilege to work with so many wonderful people in my role at NACUSO to help credit unions and CUSOs in their mission of helping their members.”
Jack retired this past August after serving over 13 years as NACUSO’s president. Prior to joining NACUSO, he was President & CEO of USAA’s banking businesses. Much like credit unions, USAA is owned by its members, and this gave Jack a unique perspective on serving members and the successes USAA had experienced. While Jack was CEO of the USAA Federal Savings Bank, it was recognized as “The Best Bank in America” by Money magazine. USAA Bank was also recognized as one of the “Best of the Best in Customer Service” under Jack’s leadership. Jack also had experience in the greater business world, including being president of Cardtronics and a director on the Mastercard Board. He encouraged credit unions to look both within the credit union industry and outside the credit union industry to find solutions to better serve their members. Becky Reed, NACUSO Chairperson, said “NACUSO is honored to know that our story through Jack Antonini’s leadership will be forever recognized in America’s Credit Union Museum”. Jack was a visionary leader in the credit union movement and left an indelible mark during his tenure at NACUSO. His profound impact on NACUSO and the credit union industry solidifies his place as a CUSO Pioneer and a key figure in the credit union history. Link to view The CUSO Exhibit: America’s Credit Union Museum CUSO Exhibit
Jack Antonini
The National Association of Credit Union Service Organizations (NACUSO) is a leading advocate for the credit union movement, dedicated to advancing innovation, collaboration, and sustainability within the industry. With a diverse membership representing a wide range of credit union service organizations, NACUSO is committed to driving positive change and empowering credit unions to thrive in a dynamic financial landscape.
Shawna Luna
Head of Sustainability
shawna@nacuso.org
