Kaiperm Diablo FCU selects FLEX for core processing

SANDY, UT (August 22, 2018)FLEX, a leader in credit union core processing, announced Kaiperm Diablo Federal Credit Union has selected the FLEX system to increase internal efficiencies, prime growth and meet their members’ high consumer technology standards.

With an eye single to the member experience, Kaiperm Diablo FCU knows that digital transformation in Silicon Valley is changing the quality of services their members expect, “Serving the employees and families of Kaiser Permanente who are often on the go and work around the clock, we sought out an omnichannel solution that would provide a seamless experience from member-facing technology to back-office operations” said Karen Introcaso, CEO at Kaiperm Diablo FCU. “Because we live in the San Francisco Bay Area, we must provide innovative technology to our tech-savvy members and we believe that partnering with FLEX will achieve this aim.”

Jim Simonsen, FLEX CTO, said, “2018 marks our 40th year of business and I’ve been around for 36 of those years. Some might hear 40 and think legacy platform but I see a solution that has stood the test of time and evolved with emerging technology and industry advancements. I’m confident that our core system is one of the most modern and feature-rich options within the credit union core processing space.”


About FLEX

For 40 years FLEX has developed and delivered advanced core technology to credit unions, including built-in support and single-point access to eDocuments, cards, lending with auto decisioning & eSignatures, check-21, Internet banking, mobile banking, remote deposit, document management and overdraft privilege. With over 250 credit unions in 48 states including Alaska, Hawaii, and the Eastern Caribbean, FLEX enjoys established relationships with all regulatory agencies, corporate credit unions and major industry partners. In recent years, credit union industry personnel ranked FLEX first among competing vendors for customer satisfaction, visit


Gabriella Bass

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