MSUFCU earns awards from Marketing Association of Credit Unions

EAST LANSING, MI (July 16, 2019) — MSU Federal Credit Union (MSUFCU) is pleased to announce it has received two awards from the Marketing Association of Credit Unions (MAC): one in the category of Direct Mail Series, and the other in Marketing Segment Program.

In the Direct Mail Series, the Credit Union team created and sent mailers to incoming Michigan State University (MSU) and Oakland University (OU) students and their parents promoting a $100 offer to those students opening new checking accounts. For MSU, the response rate was 22.47%, and for OU, the response rate was 16.71%. The average response rate for direct mail campaigns is generally .5% to 2%, according to JWM Business Services.

For the Marketing Segment Program, the MSUFCU team appealed to new MSU and OU students with an introduction to the Credit Union. The combined response rate for the mailers was 20.64%.

“We are excited to receive these awards in recognition for our team’s work in promoting our products and services to prospective members,” said Deidre Davis, MSUFCU’s Chief Marketing Officer. “It is rewarding to connect potential members in a way that resonates with them. These mailings also inform them about a great opportunity to establish a partnership with a financial institution whose mission is to help them achieve their dreams.”

About Michigan State University Federal Credit Union (MSUFCU)

Founded in 1937, MSUFCU has a national reputation for excellence and has received several top industry and workplace awards, including being named a Best Credit Union to Work For® by American Banker for the sixth year, a Top Workplace by the Detroit Free Press for 13 consecutive years, and a National Best and Brightest Companies to Work For® winner for seven consecutive years. MSUFCU has also been certified as a Great Place to Work® for 10 consecutive years and has been recognized by the Credit Union National Association, earning first place for the people-helping-people philosophy Louise Herring Award. The Credit Union operates an award-winning, wholly owned credit union service organization, Reseda Group; along with digital financial platforms AlumniFi and Collegiate; trade name Oakland University Credit Union; and its foundation, the Desk Drawer Fund. MSUFCU is headquartered in East Lansing, Michigan; and has 24 branches; over 350,000 members; $7.61 billion in assets; and more than 1,100 employees. For more information, visit


Allison Horn
VP of Executive Communication and Legislative Affairs
517-333-2424, ext. 2401

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