New CEO Strategic Boot Camp event a success at CU*Answers

GRAND RAPIDS, MI (November 12, 2018) — CU*Answers held its first ever week-long CEO Strategic Developers Boot Camp event last week, November 5-9, 2018, at its offices in Grand Rapids, Michigan. The boot camp was a new format for an annual conference the CUSO presents to credit union CEOs, giving a unique opportunity for CEOs and their business development executives to participate in creating the solutions that CU*Answers and the network will take to market.

This year’s event hosted 52 CEOs and executives from credit unions and CUSOs around the country for working sessions on Designing the Future of Internet Retailing, Designing Teller Platforms for Our Future, and Designing the Future for Online and Mobile Tools. Randy Karnes, CU*Answers CEO, was excited about the lively interactions that took place, saying, “Thanks to all for the hard work that made last week a win. There were several credit union delegations that took risks to stir the pot during our discussions, and I appreciate that!”

The strategic work that began with this event will be followed up with multiple web-based sessions with credit union tactical teams and subject-matter experts, culminating in three separate Task Force events coming in March, April, and May, one event for each of the major topics. Said Karnes: “I think the CEOs got us going in the right direction. We have a lot of work to do to get ready for the next steps, which we will attack starting in December to keep the momentum going.”

News about upcoming events will be posted at

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $26 billion in credit union assets. For more information, visit


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